At Azure Mattress Pte Limited, we believe in providing the best quality products to our customers. We take pride in the materials and craftsmanship that go into our mattresses, and we stand behind our products with a comprehensive 10-year warranty. This warranty is designed to give you peace of mind and to ensure that your investment in a quality mattress is protected.
Coverage:
Our 10-year warranty covers any defects in materials or workmanship that occur during normal use of the mattress. This includes defects such as sagging, indentations, or flaws in the stitching. If you notice any of these issues, simply contact us and we will arrange for a repair or replacement of the mattress.
Exclusions:
Our warranty does not cover damage caused by misuse, abuse, or neglect of the mattress. This includes stains, burns, cuts, or any other damage caused by improper use or handling of the mattress. Our warranty does not cover normal wear and tear, such as minor changes in firmness or softness due to regular use.
Claims Process:
If you believe that your mattress is covered under our warranty, simply contact us and provide us with your proof of purchase and a description of the issue. We will then work with you to determine the best course of action, which may include a repair or replacement of the mattress.
Limitations of Liability:
Our warranty is limited to the repair or replacement of the mattress, at our discretion. We are not liable for any incidental or consequential damages, including but not limited to loss of sleep, loss of use, or any other economic or personal loss. This warranty is valid only in Singapore, and any claims made outside of Singapore will be subject to the laws and regulations of Singapore.
At Azure Mattress Pte Limited, we are committed to providing you with the best possible sleep experience. Our 10-year warranty is a testament to our confidence in the quality of our products and our dedication to your satisfaction. If you have any questions about our warranty or our products, please do not hesitate to contact us.
